Q: After loading the file, I want to check its certain information in the program. How should I do?
A: You need to highlight it first and click "Properties" item in the "File" menu. Then you can read the information of the file, such as Bit Rate, Frame Rate, in the pop-up dialog-box. Back List

Q: Where are the other settings like Frame Rate and Sample Rate?
A: On the top right, there is a button called "Advanced Profile Settings" beside the item "Profile Settings". An extendable panel will show other settings after clicking. You can set audio Bit Rate and Sample Rate, as well as other items there. Back List

Q: Can I edit the ID3 Tag information for the output files?
A: If you select MP3 as output formats, you can edit the Tag information for the files. All the items of Tag information are also in the "Advanced Profile Settings". Back List

Q: How can I modify the settings on the right panel of the interface for conversion?
A: Before you modify anything, you must highlight the file you want to convert in the program. Besides the values offered, you can also enter a number you want for the conversion of most output formats, such as audio Bit Rate, Sample Rate. Sometimes, it would be limited by the output format and other conditions Back List

Q: The output audio files always skip when playing, there are always some short breaks during playback. How to correct it?
A: Maybe you have set a smaller value for audio bit rate which is also on the "Advanced Profile Setting" panel. Please try larger one for it. Generally speaking, the default value we offer can assure a good result. Back List

Q: What does "Add Profile" do?
A: If you want to get the same source converted into multiple target files with different formats or different configurations, this function will help you. It will be activated after you highlight the loaded file. After clicking it, the title or chapter that you chose will be duplicated so that you can set different settings for each of them. Back List

Q: How can I know the most proper values for video and audio in the output size I expect?
A: We have a small tool in the "Tools" menu, Bitrate Calculator. By this tool, you will get the proper values for video and audio Bit Rate respectively according to the output size you enter there. Once again, you must highlight the file that you want to convert first. The audio bit rate and video bit rate figured out will be shown in the relevant items on the right automatically after you click "OK". Back List

Q: After the conversion to the iPhone is finished, what shall I do next to transfer the output files into my iPhone?
A: Do you have iTunes installed? It is a must. Please download it from www.apple.com. The transfer can be done by this tool. Back List